We replace mailbox locks and cut new mailbox keys for houses, businesses and apartment or condo mailboxes where the owner or property manager authorizes it. Postal-controlled compartments, such as Canada Post community mailboxes, are handled by the postal operator, not a locksmith.
When to call us
- You have lost your mailbox key.
- The mailbox lock is broken, jammed or has been forced.
- You moved in and did not receive a mailbox key.
- A former tenant may still have a key.
How the job works
- Tell us the mailbox type: house, business, condo bank or apartment.
- For buildings, we confirm authorization from management.
- The lock is replaced or rekeyed and new keys are supplied.
- The mailbox is tested.
- Management records are updated if the building keeps a key log.
Who controls which mailbox
Mailbox access depends on who owns the box. A house mailbox or a business's own mailbox belongs to the owner, and replacing its lock is straightforward. In apartment and condo buildings, mailbox banks are usually installed and keyed by the building, often on a system that lets management open every box; changes need management's authorization.
Canada Post community mailboxes and postal compartments are a separate case: the postal operator controls those locks and keys, and a locksmith should not open or change them. If you are not sure which kind you have, a photo of the mailbox and the lock face usually makes it clear.
What affects the price
The dispatcher explains the service call before anyone is sent, and the technician confirms the total with you before starting any work that adds cost. The main price drivers are:
- Mailbox type and lock format.
- Whether a replacement lock is available.
- Number of keys.
- Building access time.
Hardware we see in Toronto
Cam locks and mailbox cylinders used on residential, commercial and apartment mailboxes.
Mailbox Locks in Toronto: local context
Most Toronto condos and apartment buildings run mailbox locks through property management, so tenants usually need management's approval. For houses and small businesses, replacement is straightforward.
What we will and won't do
We do not open or change Canada Post community mailboxes or any compartment controlled by the postal operator.
Frequently asked questions
Can you replace my condo mailbox lock?
Yes, with management's authorization.
Who handles community mailbox keys?
Canada Post, not a locksmith.
Can you rekey instead of replacing a mailbox lock?
Some mailbox locks can be rekeyed; others are simply replaced.
Related services
Helpful guides
Need mailbox locks help now?
We operate 24/7 from our Toronto base at 901 Yonge Street. Call, describe the door, lock or vehicle, and we will explain the service call and arrival window before anyone is sent.
📞 Call (416) 240-0593