Toronto appointment request

Tell us what you need

Call for urgent help or to arrange a service visit. You can also email us about planned work; we’ll confirm availability and the details with you.

Request a service call

To request a visit, call (416) 240-0593 or email bcltoronto1@gmail.com.

Email opens your mail app. Send your name, phone number, service address and a brief description of the work. For urgent lockouts, please call.

A request does not reserve an appointment. We’ll confirm availability, timing and pricing with you before a visit is arranged.

Arranging your service visit

We confirm the address, the door or lock involved, current availability and the price range with you. Your visit is arranged after you agree to the details. For a lockout, call (416) 240-0593 to speak with the dispatcher about urgent help.

For planned work such as rekeying after a move, replacing a deadbolt, or upgrading a commercial door, an email is a useful way to share details or attach photos. Tell us how many doors are involved and whether the building is a house, a condo or a commercial unit. Condo work may need approval from the property manager, and our guide to condo lock changes explains when.

You will be asked to confirm that you are the owner, tenant or authorized manager of the property. The services page lists everything we do, and the service areas page shows the cities we cover across the GTA.

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