Snapped keys removed from door locks, padlocks, mailboxes and cabinets without damaging the cylinder wherever possible.
When to call us
- A piece of the key is stuck in the keyway.
- The key bent and will not withdraw.
- A padlock has a key stub inside.
- A cold snap broke the key.
How the job works
- We look at the lock and how far the key is inside.
- We use extractors to grip and pull the stub.
- We clear the keyway of fragments.
- We test the lock with your spare key, or replace the cylinder if no working key is left.
- We test the lock and lubricate it.
What broken key extraction involves
Extraction of the broken half of a key, followed by a cylinder check so the lock keeps working.
What moves the price on this job: How deep the fragment sits, whether the lock is damaged, lock type and new key or new cylinder.
What affects the price
The dispatcher explains the service call before anyone is sent, and the technician confirms the total with you before starting any work that adds cost. The main price drivers are:
- How deep the fragment sits.
- Whether the lock is damaged.
- Lock type.
- Rekey or new cylinder.
Hardware we see in Toronto
Hardware involved: key extractors, cylinder keyways, replacement cylinders and lock lubricants.
Broken Key Extraction in Toronto: local context
In Toronto the same job can look very different in a Leslieville rowhouse, a Yonge Street condo and a Scarborough bungalow. We ask about the building first, because access and rules differ so much. Typical callers: homeowners, tenants and business owners.
What we will and won't do
We check ID linking you to the address before we open or change anything.
Frequently asked questions
Do you extract keys from vehicle locks?
No. Vehicle service is limited to opening a locked vehicle when keys are inside; we do not extract, cut, replace or program vehicle keys.
Should I try to pull out the broken key myself?
Please do not push it further in. Tweezers can help if a piece is showing, but forcing it usually makes it worse.
Will I need a new lock?
Not usually. If the cylinder is undamaged we extract the piece and test the lock with your spare key.
Related services
Helpful guides
Need broken key extraction help now?
We operate 24/7 from our Toronto base at 901 Yonge Street. Call, describe the door, lock or vehicle, and we will explain the service call and arrival window before anyone is sent.
📞 Call (416) 240-0593